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STEVE SPEED SAFETY

SHIPPING POLICY

Last Updated: September 23, 2026

Thank you for shopping with Steve Speed Safety.
This Shipping Policy applies to Cut N Go and Free Me® products purchased directly
through Steve Speed Safety, operated by Stephen's Design Institute LLC.
If you have questions about your order or shipping, contact us at steve@thecutngo.com

Order Processing
Orders are generally processed within [1–3 BUSINESS DAYS] after payment is successfully completed.
Orders placed on weekends or recognized holidays may begin processing on the next business day.
Processing time is the time required to prepare your order for shipment and is separate from the estimated transit time provided by the shipping carrier.
Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

United States Shipping — Contiguous 48 States

We ship Cut N Go® and Free Me® products throughout the contiguous United States, including the lower 48 states and the District of Columbia.

Available shipping methods, estimated delivery times, and shipping charges will be displayed at checkout.

Standard shipping generally takes approximately 3–7 BUSINESS DAYS after the order has been processed and shipped, depending on the destination and shipping carrier.

Delivery estimates are not guaranteed unless specifically identified as a guaranteed shipping service.

Alaska and Hawaii

We ship to Alaska and Hawaii. Because of the additional distance and carrier requirements associated with these destinations, shipping costs and estimated delivery times may differ from orders shipped within the contiguous United States.

Available shipping options and applicable charges will be calculated and displayed at checkout.

Estimated delivery time to Alaska and Hawaii is generally 5–10 BUSINESS DAYS AFTER
SHIPMENT, although carrier delays or remote delivery locations may require additional time.

Shipping destinations
We ship to the United States, including Alaska, Hawaii, Washington, D.C., U.S. territories, and APO, FPO, and DPO military addresses. We also ship to Canada. Shipping options and rates for eligible addresses are shown at checkout. Canada is our only international shipping destination at this time.

Shipping Rates
Shipping charges are calculated based on factors that may include:
● Destination
● Package weight and dimensions
● Number of products ordered
● Selected shipping service
● Carrier rates
● Promotional shipping offers, if applicable

Your applicable shipping charge will be displayed before you complete your purchase.
Free Shipping Promotions

From time to time, Steve Speed Safety may offer free or discounted shipping promotions.

Any minimum purchase requirement, geographic limitation, promotional period, or other condition associated with a shipping promotion will be disclosed with the applicable offer.

Unless otherwise stated, free-shipping promotions generally apply only to eligible orders shipped within the contiguous United States.

Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your:
● Street address
● Apartment, suite, or unit number
● City
● State or province
● Postal or ZIP code
● Country

If you discover an error in your shipping address, contact steve@thecutngo.com as soon as possible.
We will make reasonable efforts to update an address before the order is shipped, but we cannot guarantee that an address can be changed once an order has entered fulfillment.

Returned Packages Due to Incorrect Address
If a package is returned to Steve Speed Safety because an incorrect, incomplete, or
undeliverable address was provided by the customer, we may contact you to arrange
reshipment.

Additional shipping charges may apply if the order must be shipped again because of an
incorrect or incomplete customer-provided address.

Tracking Your Order
When tracking is available, tracking information will be sent to the email address provided with your order after the package has shipped.

Please allow up to [24–48 HOURS] for the carrier's tracking system to update after you receive your shipping confirmation.

Multiple Packages
Orders containing multiple items may sometimes be shipped in separate packages.
If your order is shipped separately, you may receive more than one shipping confirmation or tracking number.
You will not be charged additional shipping solely because we choose to divide an order into multiple shipments unless otherwise disclosed before purchase.

Delayed Shipments
Shipping carriers may occasionally experience delays caused by weather, transportation
disruptions, high shipping volumes, natural disasters, service interruptions, or other circumstances outside our reasonable control.

If we become aware that we cannot ship your order within the timeframe we represented at thetime of purchase, we will notify you and provide applicable options regarding the delay.

Federal law generally requires online sellers to have a reasonable basis for the shipping
timeframe they advertise. If no shipping timeframe is stated, sellers generally must have a reasonable basis for shipping within 30 days. If an order cannot be shipped within the promised timeframe, the customer must generally be given the option to agree to the delay or cancel and receive a refund.

Lost Packages
If tracking information indicates that your package has not been delivered within the expected delivery period, contact us at steve@thecutngo.com.

We will review the tracking information and, when appropriate, work with the shipping carrier to investigate the shipment.

If the carrier confirms that the package was lost in transit, Steve Speed Safety will determine the appropriate resolution, which may include a replacement shipment or refund.

Packages Marked Delivered

If your tracking information shows that your package was delivered but you cannot locate it, we recommend that you:
1. Check around your property and any secure delivery locations.
2. Ask household members or neighbors whether they accepted the package.
3. Verify that the shipping address on your order was correct.
4. Contact the shipping carrier for additional delivery information.
5. Contact Steve Speed Safety at steve@thecutngo.com if the package still cannot be
located.We will assist where reasonably possible in determining what happened to the shipment.

Damaged Packages
If your Cut N Go or Free Me® product arrives damaged, please contact steve@thecutngo.com as soon as reasonably possible.
Include your order number and, when possible, photographs of:
● The product
● The shipping package
● Any visible damage
Confirmed damaged or defective products will be handled in accordance with our 30-Day Return & Refund Policy.

Shipping Delays and Refunds
A shipping delay does not automatically mean an order has been lost.

However, if we determine that an order cannot be shipped, or applicable law requires
cancellation because of a shipping delay, we will cancel the affected order and issue the
appropriate refund.

For orders that cannot be shipped, federal rules generally require a refund rather than merely providing store credit.

Order Changes and Cancellations
If you need to change or cancel an order before shipment, contact us immediately at
steve@thecutngo.com.

We will make reasonable efforts to accommodate your request.

Once an order has entered fulfillment or has been shipped, we may be unable to change or
cancel it. In that situation, the applicable terms of our 30-Day Return & Refund Policy will
apply after delivery.

Delivery Estimates
All shipping and delivery dates provided by Steve Speed Safety or displayed at checkout are estimates unless specifically identified as guaranteed.

Actual delivery times may vary based on the carrier, destination, weather, holidays, transportation disruptions, or other circumstances.

Contact Us
For questions regarding shipping, tracking, delivery, or your order, contact:
Steve Speed Safety
Cut N Go & Free Me®
Email: steve@thecutngo.com
Phone: 1-888-381-5914
Business Address: 288 Christman Road
Lenhartsville, PA 19534